Nearshore · Dominican Republic · EST Timezone

Your US-Quality
Team. Offshore.
Live in 30 Days.

We help US startups and growing companies build world-class customer service, tech support, and back-office teams — at 60% less than local US hiring.

Why companies choose us
60%
Cost savings vs US hiring
EST
Same timezone as your team
30d
From contract to go-live
100%
English-speaking agents
No recruitment or HR headaches
Fully trained & managed agents
Scale up or down anytime, no penalty
Same-day response SLA
Bilingual English & Spanish
Dedicated account manager
Weekly performance reports
What We Do

Services built for US businesses

Everything your customers need — handled by trained nearshore agents at a fraction of US cost.

Customer Service

Inbound and outbound phone, email, and chat support. Trained agents who represent your brand with care.

Tech Support

Tier 1 and Tier 2 support for SaaS products, apps, and e-commerce. Fast resolution, low escalation rate.

Live Chat Support

Real-time chat agents for your website or app. Higher CSAT scores, lower cart abandonment.

Back Office Operations

Data entry, order processing, billing support, and admin work. Accurate, efficient, and scalable.

Sales Support

Lead qualification, follow-up calls, and appointment setting to accelerate your sales pipeline.

Multilingual Teams

English and Spanish-speaking agents ready to serve your diverse US and Latin American customers.

The Numbers

The nearshore advantage

Real results that US companies experience when they make the switch to Trece07 Solutions.

60%
Lower cost than US hiring
30d
Average time from contract to go-live
EST
Your timezone — always aligned
24/7
Coverage available on request
How It Works

Up and running in 3 steps

Simple, fast, no surprises. We handle everything so you can focus on growth.

Step 01

Discovery Call

Free 30-minute strategy session. We learn about your operations, volume, tools, and goals — no pitch, no pressure.

Step 02

Team Setup

We recruit, train, and onboard agents to your specific processes, scripts, and systems. You stay in control.

Step 03

Go Live & Scale

Your team launches within 30 days. We monitor quality weekly and scale with your growth — up or down.

What Clients Say

Trusted by US companies

★★★★★

"We cut our support costs by 55% in the first 3 months. The agents are professional, fast, and our customers love them."

JM
James Mitchell
CEO, TechFlow SaaS
★★★★★

"Trece07 had our team live in under 4 weeks. The timezone alignment makes collaboration feel completely seamless."

SR
Sarah Rodriguez
COO, CartMax
★★★★★

"Best outsourcing decision we made. Bilingual agents, great quality, and a team that actually cares about our brand."

DK
David Kim
Founder, LaunchPad Apps

Let's Talk About
Your Operations

No pitch. No pressure. Just a real conversation about your business and how we can help you scale smarter and cheaper.

Talk directly with our operations team
Get a custom cost breakdown within 24h
We reply to every inquiry same business day
No commitment required
Email us directly
hello@trece07solutions.com
Send us a message
We reply within 1 business day.
We reply to every inquiry. Your info is never shared.

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